Many people have the Excalibur and are very happy with them but sadly there are many people who have had to return their excalibur to the supplier, myself included, and as Blister said, I think if the number of saws that were sent back was common knowledge then we would have a shock. I personally think the problem lies with the production and assembly lines in Taiwan and feel it is a bit of hit and miss, after all, how many of them know what use the saws will be used for. I have read many post on this and other forums and the scroll saws from the far east continue to give the users problems and I cannot see it getting any better.
I was talking to the manager of the tool shop yesterday where I buy everything I need and he was saying that almost all wood working machinery now comes from China or Taiwan. All the great British engineering forms that made top class machines have gone or been bought out by China, like Robert Sorby and a few others. I just thank God that Hegner have not succumbed to China and it is still possible to buy a first class machine that will last many years if not a lifetime. I cannot wait to get mine. You never hear of people who own a hegner saying they have got a problem with it.