tomatwark
Established Member
I have been buying from Axminster for a long time and have never had a problem with delivery and any problems I have with products have been sorted in the usual Axminster way.
But I ordered some stuff on Monday evening expecting to get it today, only to find they have started to use a new courier Yodel.
After a couple of calls I have found Yodel do not offer a next day service to me ( all the other real carriers do and from hubs further away) with the result on one of the few occasions I need the stuff now I have not got it.
I am not pleased to say the least and have asked Axminster that in future to send my stuff either with FEDEx or Royal Mail.
I guess if you live in a town or city it will not be a problem but if you work out in the country like me and need it next day I would check which courier they are going to send it with.
As per usual I cannot fault Axminster's great customer service.
Tom
But I ordered some stuff on Monday evening expecting to get it today, only to find they have started to use a new courier Yodel.
After a couple of calls I have found Yodel do not offer a next day service to me ( all the other real carriers do and from hubs further away) with the result on one of the few occasions I need the stuff now I have not got it.
I am not pleased to say the least and have asked Axminster that in future to send my stuff either with FEDEx or Royal Mail.
I guess if you live in a town or city it will not be a problem but if you work out in the country like me and need it next day I would check which courier they are going to send it with.
As per usual I cannot fault Axminster's great customer service.
Tom