Has anyone else experienced problems with Rutlands recently? My wife has purchased a number of very nice tools for me for Christmas.When I opened them up the to check the consignment the first item wasn't even the model specified but one that cost significantly less and was missing a number of accessories. The other item was missing a number of screws and the tools that should have been with the item to assemble it. On speaking to Rutlands their attitude was to either return them for a refund or accept them. I would be interested in hearing from anyone else who has had similar problem.