Following an on going problem, where I purchased a air compressor from sgs, the compressor is 2 months old model number SC100V £239.99 with 2 1/2 hours use and the head gasket and the rubber cylinder head seal blew due to the compressor not being assembled properly, they told me they didnt have the rubber seal but would send a new gasket out. A week later I recieved the gasket only to find that once I opened the envelope they sent me a USED gasket that they had taken of another compressor, FIRSTLY I should never have to be replacing gaskets at this stage of the compressors light usage, SECONDLY what kind of so called professional company sends a USED gasket to a customer with a compressor which has a 2 YEAR WARRANTY. when I rang it was the usual excuses, and he said to me " WEVE TRIED TO HELP YOU ALL WE CAN BY SENDING A FREE GASKET OUT" lol. Considering theres a 2 year warranty it should be FREE, but they sent me a used gasket and they cant seem to see the problem with that. Anyone who knows about any type of engines knows that you dont put USED gaskets on a cylinder head. AGAIN they said that they dont have any in stock which would explain the used one, but how can they produce air compressors without head gaskets lol, so that's clearly a lie. I've now been told I will have a NEW gasket maybee by Friday but cant promise anything. YET MORE TIME THAT I CANT WORK. a real professional company would have offered to take the compressor back and send a new one considering it's still under warranty. Full of excuses yet again, and when I asked to speak with a manager he told me that the manager could do nothing for me that he couldnt do lol. I'm now going to contact trading standards with my concerns, and looks like I'm going to have to buy equipment with a company that's actually competent.