Have they given you no explanation?Alan Jones":23n5id2i said:Ive bought a dewalt laser off ebay and the company have refunded paypal without my knowledge. Do they have to honour the sale ?
I reported a trader who was adding VAT to the final bid price, which is against Ebay rules. After three tries I gave up and they are still stating VAT will be added to the final price.brianhabby":2l5bwczv said:Don't take any notice of people who say eBay don't care - they do, it's just that we are never party to what happens to other members' accounts and so it often looks like eBay are not doing anything.
I'm sure they have a crib sheet of assorted sentences from which they copy and paste. Most of the time the answers I've received were useless......... or replied with a meaningless, stock email.
Some, foolishly, openly admit it in the description and say they 'reserve the right to withdraw the item' if it sells elsewhere. I never waste my time with those twits.James C":2gdg758f said:A lot of people will list their items elsewhere and then if two different people buy it from different websites give preference to the one that paid the most. Again this is wrong but difficult to prove.
Seconded. EBay care diddly squat as long as they get their fees.RogerP":2ylzt70z said:
I dont disgree with you Brian. I don't think it will do any good, but they cant act if it is not reported. Like reporting it to the police when somebody breaks your wing mirror- if it isn't reported they cant establish whether there is a pattern etc and act.brianhabby":2xdyvjc7 said:Clearly a few people disagree with my suggestion to report the matter to eBay if you can't get a satisfactory response from the seller, however, I maintain that it is still in everyones best interest to do so.
Has the seller given you an explanation yet?