Customer service

[Big John]

I ordered an attachnent for my Leigh D/T jig from Handytools. I must have ticked the wrong box because I got the Super 24 instead of the D4R. I emailed Handytools Monday night and got a call from them Tuesday morning arranging for collection and return. The driver called 10 minutes later (he was just passing) and I have received the replacement this morning. Top marks!!!
No connection with Handytools but thought it worth a mention since I hadn't come across them before.

 

[Waka]

Good to know there's another firm out there with good customer service, thanks for sharing.