big soft moose
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that sounds a tad loose - mine is closer to 5mm, but not enough to account for your problems.
one thought as well as sharpening the teeth with the round file, you are remembering to also take the depth guages down with a flat file arent you - otherwise the saw wont cut however sharp the cutting edge.
you only reduce them a little bit , like one or two passes with the flat file each - as if you take them down too far they dont protect the cutting edge and it gets damaged and turned over at which point the chain is cabbage.
one thought as well as sharpening the teeth with the round file, you are remembering to also take the depth guages down with a flat file arent you - otherwise the saw wont cut however sharp the cutting edge.
you only reduce them a little bit , like one or two passes with the flat file each - as if you take them down too far they dont protect the cutting edge and it gets damaged and turned over at which point the chain is cabbage.