oakfield
Established Member
I hope you don't mind me asking for your opinion on a small job i have just done.
While i was at a customers house fitting some doors, she asked me to look at a small kitchen unit that she wanted renewed:
I did a sketchup picture of pretty much what she has:
And then one with a couple of suggestions - a built in dishwasher, reduce the width to lose the filler panels, which meant she could move the oven over a few inches and gain very useful space and 3 draws instead of 2:
She liked all these suggestions so i gave her a quote, which basically said I would construct and fit a sink unit to the supplied design.
(1 door for integrated dishwasher, 2 doors under sink 3 drawers to right of sink)
Supplied unpainted
Customer to supply and fit own worktop.
She agreed and i set about building it.
When i came to fit it last week she didn't have a dishwasher ready so i said i would come and fit that when she got one. I made a judgement call as i was building it and made one door under the sink instead of the 2 small ones and changes the dimensions of the drawers to be more standard and useful - she was happy with the changes - especially as i knocked £50 off!
I was there for the day ripping out and disposing of the old units and fitting the new stuff which can be see here with the sink removed for her to paint behind and she seemed very happy with it:
and here with the sink in place and primer on some doors:
I Went back the following day to fix a leak with the existing plumbing for her, again she seemed pleased.
But then, the following morning, she phoned up and said:
she didn't like it
It's not what she wanted,
she was expecting a free standing piece, with face frame, skirting etc.
The doors a too thin and feel cheap,
she doesn't like the pine knobs
and she has put a stop on the cheque!
My argument is it's exactly what she asked for,
No part of the design implied a free standing piece, with face frame, skirting etc.
the doors are 5 piece frame and panel using 18mm mdf and 6mm panel (I admit, these could be thicker, but i think they are adequate - i think i will use thicker for any future work)
I gave her the option of porcelain knobs like the old unit, "any other design you would like" or the pine knobs which she went for.
The units are all made of 18mm MR MDF with solid tops and 9mm backs
The draw boxes are (bought in) dovetailed beech
on Blum full extension bluemotion runners
the door hinges are soft close
Please could you tell me how much you would of charged for this, or expected to pay
And whether you think the design and finished article are a good match?
Sorry for the loooong post, but I'm a little wound up about this!
Thanks,
Mark.
While i was at a customers house fitting some doors, she asked me to look at a small kitchen unit that she wanted renewed:
I did a sketchup picture of pretty much what she has:
And then one with a couple of suggestions - a built in dishwasher, reduce the width to lose the filler panels, which meant she could move the oven over a few inches and gain very useful space and 3 draws instead of 2:
She liked all these suggestions so i gave her a quote, which basically said I would construct and fit a sink unit to the supplied design.
(1 door for integrated dishwasher, 2 doors under sink 3 drawers to right of sink)
Supplied unpainted
Customer to supply and fit own worktop.
She agreed and i set about building it.
When i came to fit it last week she didn't have a dishwasher ready so i said i would come and fit that when she got one. I made a judgement call as i was building it and made one door under the sink instead of the 2 small ones and changes the dimensions of the drawers to be more standard and useful - she was happy with the changes - especially as i knocked £50 off!
I was there for the day ripping out and disposing of the old units and fitting the new stuff which can be see here with the sink removed for her to paint behind and she seemed very happy with it:
and here with the sink in place and primer on some doors:
I Went back the following day to fix a leak with the existing plumbing for her, again she seemed pleased.
But then, the following morning, she phoned up and said:
she didn't like it
It's not what she wanted,
she was expecting a free standing piece, with face frame, skirting etc.
The doors a too thin and feel cheap,
she doesn't like the pine knobs
and she has put a stop on the cheque!
My argument is it's exactly what she asked for,
No part of the design implied a free standing piece, with face frame, skirting etc.
the doors are 5 piece frame and panel using 18mm mdf and 6mm panel (I admit, these could be thicker, but i think they are adequate - i think i will use thicker for any future work)
I gave her the option of porcelain knobs like the old unit, "any other design you would like" or the pine knobs which she went for.
The units are all made of 18mm MR MDF with solid tops and 9mm backs
The draw boxes are (bought in) dovetailed beech
on Blum full extension bluemotion runners
the door hinges are soft close
Please could you tell me how much you would of charged for this, or expected to pay
And whether you think the design and finished article are a good match?
Sorry for the loooong post, but I'm a little wound up about this!
Thanks,
Mark.