Damaged Veritas block plane from Chronos.

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pgrbff

Established Member
Joined
29 Oct 2020
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Location
Langhe, Piemonte
Does anyone have experience of customer service at Chronos or Canadiantools.co.uk?
I recently spent the best part of £300 on a Veritas plane, including the 80 euro VAT, duty and admin charges, only to find the paint chipped.
I had to wait at home over 4 days because the courier failed to turn up 4 times, you couldn't pay the charges online, and I'm not having any luck getting any useful resolution from Chronos.
 
Good to hear. Better price/availability (despite hassle) from UK than in Italy?
 

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