Samsung have a 10 year warranty on the compressors.
I only know this as our 6 year old Samsung fridge freezer has just packed up and that's what they told me.
However, in this instance it was the compressor overheating. I only know this as I paid £132 for an engineer to identify the problem. Insufficient ventilation apparently.
The fix was to switch it off for five minutes then back on, then press the top left and top right buttons on the control panel for 5 seconds. This performs an error check and if all is well it starts again.
The second bit was to provide additional ventilation in the kick boards in each of the side cupboards.
If they decided that ventilation was lacking, do you get warranty coverage on the compressor?
Over here in the states, generally the more plain an appliance is, the better the longevity.
There are a lot of $3k fridge/freezer combinations that don't outlast the stuff selling for 1/3rd.
Fridge freezer here bit the dust two years ago at 14 years old (old style top freezer where the freezer is the source of the cold and there is a drip tube, and the fridge is "fueled" with cold air from above. When the drip tube either freezes or fills with scale, the condensation comes down into the fridge instead and the only potential reasonable fix is to leave the thing unplugged for a day or so and see if it's frozen bits or if it's something more permanent like scale. In my case, it was scale.
Delivery guy said "well, this is an old one - we don't see many of these".
Really, at 14 years old, it's that uncommon?
My mother has had two fridges. Not sure what triggered the purchase of the second - longevity was assumed on the older fridges and chest freezers, and their energy consumption was what did them in.
We've got an 8 cubic foot (chest) freezer in the basement that hardly uses electricity, and it is also about 14 or 15 years old. it was all of $150. I guess the garbage man will be telling us how old it was when it gives up the ghost.
The turnover of appliances vs. what it was 30 years ago is really obnoxious. On the third dishwasher, too - first one came with the house, and the second one was a giant pile of leaks within 6 years and I was too lazy to see if it was fixable when redoing the kitchen. Newer dishwasher doesn't want to retain its front seal, is 4 years old now and rather than fight it buying new seals or constantly stuffing them back in, I cemented the back side of the seal in place and I guess the life of the front side will define the life of the dishwasher.
. Had he been able to get it square on it would have gone through but the kitchen is narrow at that point. They really are big awkward things perhaps not suited to many UK homes. I prefer "separates".
