spyware

[jaymar]

My downloading has suddenly increased by an enormous amount. My ISP says it may be spyware, I ran Search and destroy and that removed some problems but not the one causing the internet usage. Any ideas?

 

[Mike.C]

Hi Jaymar, sorry that I cannot help but I do not know much about pc's or the internet. There is one question you can help me with though, How do you know that your downloading has increased?

Cheers

Mike

 

[jaymar]

Hi Mike. my ISP has a usage tool which alllows me to check and also warns me when I reach 50% of my monthly allowance. The email came after only 6 days , usage was more than my usual monthly usage.

 

[Mike.C]

Hi Jaymar, many thanks for the info :wink: Lets hope that someone will come along and help you cure your problem.

Cheers

Mike

 

[CHJ]

jaymar, have a search for a little app. called Net Meter, it's free http://www.metal-machine.de/readerror/

Runs as a little window on the desktop when you are on line and shows traffic in real time. it also creates logs to show usage on your machine.

A couple of points.

Have you been watching any TV downloads or Internet video feeds some of them are quite heavy on bandwidth.

Do you have a wireless connection? if so do you have a secure password or the default. I.E. is someone else local to you using your account.

 

[Dibs-h]

My downloading has suddenly increased by an enormous amount. My ISP says it may be spyware, I ran Search and destroy and that removed some problems but not the one causing the internet usage. Any ideas?

Google for HijackThis - run it and post the log file text up. There's isn't any sensitive stuff in there - it will just tell us what processes are running and what is set to start at boot up.

 

[Mike Wingate]

Have you tried Spybot and Adaware. Both free downloads. My daughter caught a couple of trogans and the IT dept could not get rid, popups had taken over. Rather than a complete format, I was advised to try the above. They are very good. They catch whatever is going.

 

[Davon]

www.malwarebytes.com there is a free tool I use whenever there is a problem

it's worth a try

Davon

 

[jaymar]

Thanks guys. I have tried everything suggested and hope to have no more problems