PC KEEPS LOSING WIRELESS INTERNET

[Con Owen]

Hi
My PC is connected to the internet by wireless. It keeps losing connection. The sort of thing I get e.g. is on my homepage when I go back a screen I will lose connection. It is getting increasingly worse. I have reinstalled the drivers, this did not help. Operating system is windows 7 32 bit home edition, the wireless adaptor is TP Link 802.11N 300mbps PCI wireless network model ref TL-WN85IN Wireless N PCI adaptor. I have checked the wireless card, it appears firmly in place. Unfortunately I am not very computer literate. Can anyone advise? I'll say thank you in advance as I don't know when I will be able to get back on the internet.
Regards
Cono

 

[nev]

find your wireless network settings (in control panel?) and check that you are not set to '' disconnect when idle for x minutes'' or similar

 

[dm65]

is it only your pc losing connection ?

what about any phones, laptops etc - are they having the same problem

you haven't mentioned rebooting your router/access point but i'm assuming you did that first

you can also check your eventlogs - in the start menu, at the bottom where it says 'search programs and files', type eventvwr.msc and under 'windows logs', have a look for related errors in the system log and also check your application logs

did I mention rebooting your router/access point ?

 

[thick_mike]

My father in law had similar problems that I eventually tracked down to the router overheating. In the end we put the router on a cast iron trivet and it's been golden since. Could be worth checking no ventilation hole are blocked or covered...give it a little Hoover to remove dust?

 

[Con Owen]

Hi guys, thanks for responding

Nev
PC is not set to disconnect in short time. I get disconnected randomly. It can be literally in seconds or if I'm lucky minutes, it occurs when I go back a screen on the site that I am on or go to a different site.

Den
Have tried rebooting router etc. Our laptop and tablet are fine. I Input eventsvwr.msc as you suggested, response was no items to match.

Mike
Router is not overheating.

I am wondering whether to changed the wireless card TL-WN851N to rule it out as they appear quite reasonably priced (approx. £14), although as I said the existing one appear to be OK and I am getting connected albeit only for a short time.

Regards

Cono

 

[mseries]

Try changing the wireless channel on the router. Sometimes everyone uses the default and signals interfere with one another. Maybe the aerial on the PC is not in the clear so it's not getting a good signa.

 

[nev]

if the laptop and tablet are fine in the same location as the pc and its not settings i.e. random then the wireless card would seem to be the likely suspect.

 

[thick_mike]

Try changing the wireless channel on the router. Sometimes everyone uses the default and signals interfere with one another. Maybe the aerial on the PC is not in the clear so it's not getting a good signa.

You can download sssid for free which will scan for free channels and help you to choose the best one to use to avoid interference.

 

[John Brown]

A few years ago, I gave up on trying to use my desktop on WiFi. Laptops, phones etc work pretty much all over the house. I tried PCI cards, USB attached WiFi adapters, nothing was reliable. Eventually I dragged some TP up the side of the house, across the attic and down into my upstairs office and moved the router there, so that I could hard wire the router to the desptop PC. The laptops and phones still work fine all over the house. I have a friend who decided to move his office to another room and go wireless on his desktop, same problem. I know this isn't much help....

 

[dm65]

I Input eventsvwr.msc as you suggested, response was no items to match.

Should be eventvwr.msc - no s

Have you also checked that you have the latest drivers ? - http://www.tp-link.com/en/support/downl ... n=V2#tbl_a

 

[Con Owen]

Hi Guys

First of all thank you for your responses. I have tried everthing that has been suggested. No success so far. Have ordered a new wireless card, upgraded to a TL-WN951n as for the small additional cost it is supposed to be better, so waiting for that. It is the least cost option before I have to take the PC it to a specialist repairer so worth a punt. Do I have to remove the existing drivers that are compatible with the existing card prior to installing the new card?
Regards
Cono

 

[mseries]

The OS will look for compatible drivers for the new card,if the old drivers work then it'll use them if not it'll need new ones. It shouldn't matter if the other ones are still installed.

 

[dm65]

Hi Guys

First of all thank you for your responses. I have tried everthing that has been suggested. No success so far. Have ordered a new wireless card, upgraded to a TL-WN951n as for the small additional cost it is supposed to be better, so waiting for that. It is the least cost option before I have to take the PC it to a specialist repairer so worth a punt. Do I have to remove the existing drivers that are compatible with the existing card prior to installing the new card?
Regards
Cono

Shame you're still having problems, but if you're getting an upgrade, you could just fit it and see if the current drivers work, or, as you already having problems, try uninstalling first, or even search their website to see if they have an uninstaller as sometimes the windows uninstaller can leave stuff behind

Personally, I would just pop it in and see how it goes

 

[Sheptonphil]

Far better than trying to struggle on with wireless, you would be wise to just plug in a pair of power line home plugs, about £30 the pair and get full 300mbs transfer from router to PC using your mains electric cables as network cables. It would be cheaper than even putting the computer on a repairers bench. Instant setup and forget. I sell the solwise brand, but there are a number of makes available.

Phil

 

[Con Owen]

Hi Guys
New wireless card arrived today. Installed it. Thought this had done the trick as it went for about 15 minutes then started to disconnect again. So no better. Put the old card back in. The new card will be returned. Wonder it it could be the router itself? The router is a HUAWEI Echolife HG520b.

Regards
Cono

 

[gregmcateer]

Con
Not sure if you said earlier - If your PC and router are distant, can be intermittent loss. Also, if one or t'other is in eg and extension, the foil-backed insulation can shield the signal.
Just a thought
Greg

 

[mseries]

WiFi doesn't go through fluids very well, perhaps someone walks past and causes it to go off.

 

[gregmcateer]

Far better than trying to struggle on with wireless, you would be wise to just plug in a pair of power line home plugs, about £30 the pair and get full 300mbs transfer from router to PC using your mains electric cables as network cables. It would be cheaper than even putting the computer on a repairers bench. Instant setup and forget. I sell the solwise brand, but there are a number of makes available.

Phil

Phil, I hope Con won't think I'm hijacking (it may be handy for him and others to know, too!).
I have Virgin broadband, with their branded ?netgear? router. Which, if any of the Solwise products can boost the signal into our new extension?
TIA
Greg

 

[mseries]

The products that Phil talks about do not boost your wireless signal, they replace wireless with a wired connection that uses your mains cables for transmission. It shouldn't matter who supplies your broadband or router. You connect one Home Plug to your router using the CAT5/ethernet cable, plug the device into a 13amp socket. Plug another device into your computer using a CAT5 Ethernet cable and plug this device into another mains socket.

for the record mine are old Solwise PL-85PE. 85Mbps,but still faster than my broadband and faster than the wireless - though my wireless is reliable and faster than my broadband too. Now discontinued but working fine. I got them 2nd hand from a mate, £15 for a pair.

 

[Con Owen]

Hi
My PC and router has been in the same position for the last 3 years working absolutely fine. It is only recently that this problem occurred. For the past 2 years or so I have used a pair of TL PA211 Home Plug Device mentioned here to connect my TV/DVD recoder to wirless upstairs enabling my old model tv to recieve BBC I player etc. So I may go down this route as suggested by purchasing another pair, they can be obtained for about £20 on Play .com. Can anyone see a problem for me going this route?
Regard
Cono