My wife sends parcels by Hermes to a shop in Leicester and Litchfield. She has had problems with one particular courier in Leicester claiming that they can't get to the shop, despite being in an area with ease of access. Hermes in our area are ok. Royal Mail

. We've had no end of problems in the last four or five years. We get mail for the same house number in two roads locally, one being in a cul-de-sac just to the side of our cul-de-sac.
On Wednesday last week I waited in for my daughters photographic printer to be delivered. It hadn't arrived in the allotted time, but an hour later the door bell rang, it was the lady from one of the houses that gets our mail holding a card stating that delivery had been attempted but no one was in. The time on the card was an hour before the allotted time slot and no one was there. Fortunately, it was not left on the door step. It arrived next day, but before the allotted time slot. Fortunately I was in.
Nigel.