Unexpected service!

[nev]

A month or two ago I treated myself to a new tailstock live centre thingy. A short while after i noticed that my skewing was getting a bit rough and chattery. I just put it down to 'one of those days'.
anyway I noticed earlier this week that there was about a mm of play at the MT in the tailstock. So i called Axminster from whence the said item came, just to enquire is there was ever any discrepancy with MT's between manufacturers, or if it was just a case of a worn 'socket' on my tailstock. after a short conversation and trying one two things, the gent i was speaking to, offered to send me a returns envelope, so they could check it out. Which he did. I was half expecting it to be returned with no fault found, but no, three days later a brand new one dropped onto the doormat along with some toolporn!
This one fits as it should, albeit with the need to be tapped into place, and my chattering has disappeared.
Once again some great service from Axminster. =D>

 

[davebrac]

its good to know that service is still there, when other are failing l always have had great service from axminster

 

[boysie39]

Never had the need to return anything to Axi. but it's good to know that the service is there if needed. =D>

 

[nev]

In the interests of fairness I should also mention the great service I got from The Toolpost too. Ordered the wolverine jig on the Friday, received it Monday. Also got an email early monday saying my parcel would be delivered between 14.17 and 15.17!
It arrived at 14.20. Cant fault that!

 

[boysie39]

In the interests of fairness I should also mention the great service I got from The Toolpost too. Ordered the wolverine jig on the Friday, received it Monday. Also got an email early monday saying my parcel would be delivered between 14.17 and 15.17!
It arrived at 14.20. Cant fault that!

3 mins. late probley courier got a puncture on his way .
They are usually bang on time , another great on time supplier.