JoinerySolutions
Established Member
My current timber supplier is taking the proverbial. So need recommendations for a new one.
Due to economic downturn all my machinery is currently in storage so have been ordering timber machined to size for me to then make the goods. The trouble has been with being charged for over delivered timber and timber that has huge dead knots missing from it (a varnished handrail cannot have three areas of filler larger than a champagne cork in it!) Deliveries are missing items and/or arriving 7 hours later than advised. Picking one out of the Yellow pages is risky.
It is not all about the price, that seems to be creeping up, rather the confidence in getting what I need, when I need it. Quality of service, quality of product, after all that is what my clients expect.
So anyone have a diamond of a supplier out there?
Cheers Rob.
Due to economic downturn all my machinery is currently in storage so have been ordering timber machined to size for me to then make the goods. The trouble has been with being charged for over delivered timber and timber that has huge dead knots missing from it (a varnished handrail cannot have three areas of filler larger than a champagne cork in it!) Deliveries are missing items and/or arriving 7 hours later than advised. Picking one out of the Yellow pages is risky.
It is not all about the price, that seems to be creeping up, rather the confidence in getting what I need, when I need it. Quality of service, quality of product, after all that is what my clients expect.
So anyone have a diamond of a supplier out there?
Cheers Rob.