Use a random orbital sander starting with 120 grit and move up through to at least 240 maybe even 320, each grit removing the scratches from the last. No point in sending it back, too much hassle, just sand the problem away using the appropriate tool and grit choice.
If 120 doesn't remove the ridges, go coarser by one grade (100 or 80)
One caveat, I'm assuming the worktop is unfinished? If it's pre-finished, you should change it unless you're also prepared to go to the trouble of refinishing it.