chippy1970
Established Member
My Nilfisk c 120 .4-6 washer packed up yesterday not been used since October got it out run water thru then turned power on 2 seconds of buzzing then nothing. I know its getting power so its not the fuse and I ve tried leaving it off incase its the thermal cutout.
Anyway anyone here had to deal with the warranty dept I wonder how you got on. I rang their number off their web site after pressing buttons you get told put the phone down and ring an 0844 number which is a pain as thats not included on my mobile or house phone so more expense :roll: . Well when I rang that number and pressed the number for warranty repair a guy answered the phone i said I need my machine repaired to which he rudely said well what make is it. At this point I thought well surely its nilfisk thats why Im calling Nilfisk DERRR :roll: anyway he then turns around and says we dont do them any more. Looks like who ever did their servicing etc stopped but they didnt bother changing the phone system. Finally I got through to another number which was the commercial side of Nilfisk and asked if they could help which they did but they cannot pick the machine up until next week :roll: I dont know why as most power tools I use would be picked up next day for warranty work.
Its a shame as it was a good pressure washer if anyone else has dealt with them let me know how you got on.
thats better rant over :lol: :lol: :lol:
Anyway anyone here had to deal with the warranty dept I wonder how you got on. I rang their number off their web site after pressing buttons you get told put the phone down and ring an 0844 number which is a pain as thats not included on my mobile or house phone so more expense :roll: . Well when I rang that number and pressed the number for warranty repair a guy answered the phone i said I need my machine repaired to which he rudely said well what make is it. At this point I thought well surely its nilfisk thats why Im calling Nilfisk DERRR :roll: anyway he then turns around and says we dont do them any more. Looks like who ever did their servicing etc stopped but they didnt bother changing the phone system. Finally I got through to another number which was the commercial side of Nilfisk and asked if they could help which they did but they cannot pick the machine up until next week :roll: I dont know why as most power tools I use would be picked up next day for warranty work.
Its a shame as it was a good pressure washer if anyone else has dealt with them let me know how you got on.
thats better rant over :lol: :lol: :lol: