Talktalk and e-mails, can anyone assist

[katellwood]

I use Microsoft office outlook on my laptop to download e-mails from my talktalk account. When all the talktalk issues erupted last week I was away in Tenerife returning yesterday

Upon returning I downloaded my e-mails via outlook onto the laptop however every e-mail (1500 of them) were marked spam and went directly to my junk e-mail folder.

I do get loads of junk (from places like @cisco.com) and have setup outlook to deliver certain addresses direct to junk, unfortunately every e-mail is now going to junk

Is this down to the issues relating to talktalk or a coincidence and something has happened to my outlook setup (my wife has the same issues on her account on the same laptop)

Any assistance greatly appreciated

 

[porker]

Not sure it is much help but it looks like a lot of TalkTalk customers have been having issues. Maybe there are some answers there http://www.talktalkmembers.com/t5/My-Email/bd-p/myemail

Yet another shocking example where the company was IMO negligent. Their CEO didn't even know if the customer data was encrypted. Unbelievable.

 

[CHJ]

Could just be that their servers have been given a poor rating in the spam listings ( even temporarily) and the subsequent mark-up of the mails is triggering your spam filters.

 

[lurker]

I read yesterday that the hackers were saying it was simple to get in.
Evidently they found an admin with a user name Tim with password of .....Tim