ScrewFix Eu

[MikeJhn]

Just ordered some bits from ScrewFix Eu will be interesting to see how quickly they get to my workshop in France?

Mike

 

[AES]

Interesting. I didn't know they're in "EU". Any more info please?

AES

 

[MikeJhn]

Just Google : http://www.screwfix.eu/ that should put you onto the site.

Mike

 

[MikeK]

I considered ScrewFix for some of my tool purchases, but ScrewFix.eu forced me to use ScrewFix.de. For the few items I was interested in from the ScrewFix.de website, mainly the Bosch Blue items, I found less expensive sources on Amazon.de or directly from German vendors.

 

[MikeJhn]

I am sorry to say the days of tools/whitegoods etc being less expensive in a France are gone, most things are less expensive in the UK, but don't tell the government that.

Mike

 

[MikeJhn]

Well its now the 15th and nothing has arrived, perhaps now I'm on my way back to the UK they will. :roll: #-o

Mike

 

[MikeJhn]

Yep I was right, according to my neighbour the package arrived 16th, that's five working day's, not the 2:3 days promised on the web site.

Mike

 

[Phil Pascoe]

It doesn't make it right, of course, but these things are vaguely amusing to those of us who remember buying stuff mail order and waiting a month, sometimes up to six weeks. If we got something in three weeks it was a bonus.

 

[MikeJhn]

The days of everything bought mail order being delivered by cycle are long gone, now days its called Logistics how that came about I don't know, obviously some management consultancy speak.

I bought a pair of gate's from OOGardens whilst in France this summer, they took five weeks to get to me despite the site saying in stock, their excuse was that the warehouse was a little behind in dispatching orders :roll: it has become an accepted fact that delivery in France is a hit and miss idea, unless its Nespresso or Amazon who seem to be able to deliver almost next day.

Not the best quality in the world, but only €300.00 including delivery and they look good, plus I could not make them for that cost.

Ever wondered why every house you go past in France has a trailer in the garden, practically no such thing as free delivery and much easier and quicker to pick items up yourself.

Mike

 

[MikeJhn]

Received this from ScrewFix today:

Thank you for your email regarding the delivery of your latest order.

I am very sorry to learn of the problems you have encountered with the delivery of your order and I apologise for the inconvenience this has caused. I assure you that we are working hard to improve our delivery services and I will make sure that the details of this issue are fully noted for internal review.

According to the GLS website, your order is out for delivery today, which I trust you will receive shortly.

For your conveneince i have added the tracking number and GLS webite:

Thank you for bringing this to our attention and I apologise again for the problems experienced.

If you have any further queries or concerns, please do not hesitate to contact me.

Regards
Lyndsay Millard
EU Enquiries

Well I suppose an apology is better than nothing, but I would prefer a re-fund for the extortionate postage.

Mike