hammer n nails
Established Member
Hi all I brought this dust and chip extractor from record power for my home workshop it arrived and put it all together I brought this to use on my thicknesser as they said it was able to cope with waste from a thicknesser set it up on the thknesser and started the 2 machines thicknesser and cx2000 extractor ran it for a few minutes and the hose 4" filled up with chippings but none in the collection bag I emptied the hose and looked to see what the problem was .
Where the hose goes into the machine there is a plastic grid and the long chippings/shavings will not pass through I emaid record power the told me on the original design there was no grid but when it went into production the grid appeared they tell me the grid is easy to remove but as I got it from the tool store one of records distributors if I take it out and I find that it still does not perform well I want to send it back I might invalid the guarantee I emailed the tool store twice now with no reply what shall I do?
Where the hose goes into the machine there is a plastic grid and the long chippings/shavings will not pass through I emaid record power the told me on the original design there was no grid but when it went into production the grid appeared they tell me the grid is easy to remove but as I got it from the tool store one of records distributors if I take it out and I find that it still does not perform well I want to send it back I might invalid the guarantee I emailed the tool store twice now with no reply what shall I do?