If something does not turn up email them and if they will not give you a refund then just deal directly with eBay following their rules. I actually don't think people can say that and it be binding.marcros":2xklm7at said:it annoys me when they say that once posted, everything is the responsibility of the buyer, and yet it is the sender who has to claim from Royal Mail.
Along with sold as seen, make sure that you look carefully at the pictures because I wont take returns. You know that it is going to be knackered when you get the item.
I've had experience dealing with eBay's "resolution" team when the seller was absolutely no-doubt trying to rip me off with an obvious counterfeit, and despite the fact that a six-year-old could tell from the photos I provided that the item wasn't what it was sold as, I had to get "a professional" to certify this on headed paper before they'd give me my money back, and even after that the process took weeks. A colleague of my girlfriend had an issue with an item not arriving and I seem to recall that he got his money back, but only after months had passed.MickCheese":30bqbpm1 said:If something does not turn up email them and if they will not give you a refund then just deal directly with eBay following their rules. I actually don't think people can say that and it be binding.
Would be interested if anyone has had any experience of this and the outcome.