Lost sound on PC

[beech1948]

I have forgotten about all I ever knew about Windows and a recent move to Windows 10 has goone well. A month later my grandson spilt water on mu keyboard and I had to replace it. Wireless keyboard replacement was easy and worked well except I can no longer get sound through my systems internal speakers.

Checking via the Win10 available options for equivalent to Control Panel does not seem to provide any way to fix this.

Anyone got any experience of this small issue.

Al

 

[CHJ]

Does your keyboard by any chance have volume control and mute keys along the top row?

 

[beech1948]

Hi,
Keyboard has three sound related keys across the top....Mute, Reduce sound volume and increase sound volume. Non of these seem to be operable.

Mute key.....does not switch on or off sound as expected

Reduce sound key...? given no sound to reduce

Increase sound....does not seem to perform.

Keyboard is a Logitech K270

Al

 

[Monkey Mark]

I've had this happen a couple of times.
This may not work for you, but it did for me.
In the control panel select your sound output to be something else, doesn't matter what just different. Apply and exit.
Gi back in and change back to what you want, normally speakers, and again apply and exit.

Worth a go.

 

[steve w]

has the screen got a bar along the base with icons - right click the speaker icon and go ti mix to see if all the volumes are ok?

 

[Phil Pascoe]

Do headphones work?

 

[cutting42]

Hi,
Keyboard has three sound related keys across the top....Mute, Reduce sound volume and increase sound volume. Non of these seem to be operable.

Mute key.....does not switch on or off sound as expected

Reduce sound key...? given no sound to reduce

Increase sound....does not seem to perform.

Keyboard is a Logitech K270

Al

Have you loaded the Logitech software? If you have not, Windows may be using a generic driver for the keyboard which will work for typing but the specialist keys like volume and mute etc will not work.

 

[beech1948]

OK. Several ideas there.

1) Logitech did not supply a software disc and the very brief instructions do not refer to one.

2) Yes there is a loudspeaker icon on the bar across the bottom of my screen......all is well.....the right items are selected......changeing and then reallocating the required items does nothing.

3) Three buttons across the top of the keyboard seem to work. All three create a small red bar at top left of screen and indicate volume going up or down or being muted....but still no sound.

I have looked in the device manager and system manager to see if there have been any fails/errors but all seems well

I can not find any named device to select to play sound as the default eg Windows Media player though.

Al

 

[Limey Lurker]

You haven't gone deaf, have you?

 

[CHJ]

Devices still plugged into sound card? The reason for the query about the headphones above I suspect.

 

[beech1948]

PC is a Fujitsu "Workstation" with I think integral sound and graphics to the motherboard. Whilst quite powerful I have only needed to add an extra 8Gb of memory as an extra device.

I have never used it with headphones but will try it tomorrow.

 

[Racers]

First thing is to download the drivers for the keyboard and install them , that should sort out the problem.

Pete

 

[beech1948]

Problem sorted....I hope.

A friend who works as an IT Tech told me that the Windows10 Edge browser sometimes interfers with items conected to the sound card in PCs. So I closed the edge app, reinstalled it and lo and behold the sound returned.

Seems a bit of a cock up by MS.

Al

 

[lurker]

Seems a bit of a cock up by MS.

Al

:shock: Surely not. :lol:

 

[mseries]

Seems a bit of a cock up by MS.

Al

or maybe by the people who wrote the sound card driver