Great Service

[Waka]

Last week I took one of my chucks back to Axminster for a repair, I'd damaged it slightly and it went out of true.
Had a call this week to say it was repaired and ready for collection, so yesterday I made another visit to pick it up, When I arrived at the shop the repaired chuck was like new, when I took the chuck in I had removed the jaw carriers and left them in the workshop, so I was surprised to find that they had put on a new set of jaw carriers and a new chick key.
I was well pleased with the result, and even more pleased when I was told that there was no charge.

Now that's what I call service, thank you Axminster Tools for your outstanding service and generosity.

 

[Rhossydd]

Yes, when Axminster are good, they're very good.

The chucks are also good value for money, especially the accessory jaws.

 

[Tazmaniandevil]

I do like my Clubman chuck. It feels very well made and makes me feel very confident.

I had a very poor experience with customer services however. Perhaps dealing with them face to face would make them less likely to make poor excuses?