pren
Established Member
I've just placed an order with Axminster online for a bandsaw. Not used them before, but after reading all the glowing reports on here I was quite happy to do so.
Had a slight hitch in that I'd forgotten my Mastercard Secure code and as a result, the card was blocked. Totally my fault. I sent Axminster an email asking if the order had been placed or would I have to go through the checkout again.
Figuring I wouldn't get a reply for a couple of hours at least, I went off to get a coffee. Got about halfway downstairs when my phone rang. Very polite, friendly lass from Axminster ringing to respond to my email as she thought it would save me time. Told me i needed to contact my bank then contact them.
Got the card sorted and rang back - expecting to be kept in a queue for a while ... nope. Straight through to another equally friendly and polite lass who sorted the order out in about 30seconds.
So far, highly impressed with the level of service!! =D>
Carlsburg don't do tool shops, but if they did .... :lol:
Cheers.
Bryn.
Had a slight hitch in that I'd forgotten my Mastercard Secure code and as a result, the card was blocked. Totally my fault. I sent Axminster an email asking if the order had been placed or would I have to go through the checkout again.
Figuring I wouldn't get a reply for a couple of hours at least, I went off to get a coffee. Got about halfway downstairs when my phone rang. Very polite, friendly lass from Axminster ringing to respond to my email as she thought it would save me time. Told me i needed to contact my bank then contact them.
Got the card sorted and rang back - expecting to be kept in a queue for a while ... nope. Straight through to another equally friendly and polite lass who sorted the order out in about 30seconds.
So far, highly impressed with the level of service!! =D>
Carlsburg don't do tool shops, but if they did .... :lol:
Cheers.
Bryn.