Fair 'nuff Rod/Harbo, I was not blunderbus castigating NHS over-worked Staff; in general, they by-and-large do a fine job. It's just that the plethora of 'managers' don't seem to be able to organise consistency of training across the various clinics my M.E./S.V.T./other problems daughter has had to put up with. I counted 12 'goes' the other night in Casualty - and that was just the back of one hand....yes, he was an "experienced" Staff Nurse......on the other hand (literally!!) the 'gas man' one week earlier plumbed Ness in with one go, while asking her to verify the spelling of her middle name. What really bugs me is that her primary problem is Arrhythmia - for which 'bloods' are needed speedily to check for heart damage enzyme indicators - and if the practioner is slow/poorly trained/whatever, those pertinent results are delayed, while damage contiues. With heart problems, speed is of the essence.
Sam