patriot chuck problem

[midge29]

hia all, i have a sorby patriot chuck that is around 4 years old now , problem is i over tightened it and now have ruined the socket where you put the t bar into so the t bar just spins, the t bar is fine so definately the sockets. i have searched the internet but cannot find if i can purchase replacement sockets, i thought i would be able to get new ones , any ideas where these can be purchased, thanks in advance ,

 

[bellringer]

have you tried ringing robert sorby and asking them

 

[xraymtb]

Email sorby directly - I've had a couple of issues with my Patriot and they've sorted me out each time.

 

[midge29]

ok thanks will send them an email asking if they can help,

 

[KimG]

I had the same problem, Sorby sent me some new ones, meanwhile, the chuck can be operated perfectly well with an ordinary Allen key of the same size.

 

[midge29]

emailed sorby last night , got a reply back this morning saying they will send me out some replacements free of charge, which i was not expecting , very pleased

 

[Teepeg]

Excellent customer relations ... .

 

[Spindle]

Hi

Good customer relations indeed - however a possible design flaw in the chuck key. I assume it's a 'ball' ended hex key which due to it's limited contact area with the hex socket on the chuck will be prone to wear the softer socket. If I had a Patriot chuck I'd be tempted to reserve the supplied key for use when access was restricted, (Cole jaws or large diameter blanks), and get a suitably sized 'Tee' handled allen key for normal use.

Regards Mick

 

[midge29]

mick thats a good idea, i never thought of that , once i have fitted the new sockets i will get a t bar allen key , thank you