Having suffered for quite some time now with my broadband connection dropping line - usually in the middle of something important I thought that I would seek opinions here. This is after several unsatisfactory calls to Orange customer service.
Brief description
Can be using the system for any period of time then the line drops with Error message
Opening Port
Error 680 No Dial tone
Followed by
Verifying User Password........
Error 734 PPP link control terminated
Accompanied by flashing error light on modem. After a minute or so modem lights on and away I go again!
I am aware of other Orange users complaining of similar line drop problems there are a few web sites dedicated to this. The stories seem to be along similar lines - originally with Freeserve change to Wanadoo no problems, Orange take over lots of problems
Last call to customer service 1 hour ago. Reply - We have checked your line and will get an engineer to deal with it, it will be ok on 24th - if not phone us again!!
Any thoughts
Cheers
Tony
Brief description
Can be using the system for any period of time then the line drops with Error message
Opening Port
Error 680 No Dial tone
Followed by
Verifying User Password........
Error 734 PPP link control terminated
Accompanied by flashing error light on modem. After a minute or so modem lights on and away I go again!
I am aware of other Orange users complaining of similar line drop problems there are a few web sites dedicated to this. The stories seem to be along similar lines - originally with Freeserve change to Wanadoo no problems, Orange take over lots of problems
Last call to customer service 1 hour ago. Reply - We have checked your line and will get an engineer to deal with it, it will be ok on 24th - if not phone us again!!
Any thoughts
Cheers
Tony