Vormulac
Established Member
Hi folks,
I realise the only previous post on here regarding CarGiant is a comment from me five years ago singing their praises, things have changed.
I recently had to trade in my beautiful Subaru for a more frugal vehicle and bought a 57' Ford Mondeo. In the five months I've owned it it's been back in their garage four times and I've been without it for weeks. It's a total lemon, it fails, they repair it, something else fails - repeat. I consider this vehicle to be unfit for purpose and have told them so, I cannot trust this vehicle to get my family and I safely from A to B but they are adamant that they will not issue me a refund.
Trading standards apparently don't do anything any more, they direct you to a website called 'Consumer Advice' or something which will send you a stock response to your query - very useful... :evil:
So I think I'm stuck with this useless piece of carp until I can flog it on at a massive loss and buy something else - does anyone know anyone who has taken these con-artists on and won? At the moment I'm still without the car and it's causing massive problems, but of course the moment I arrangefor the car's return I will basically have accepted it back. I do not accept that this vehicle is fit for purpose but being without a car is Hell, especially with the kids on holiday.
I realise the only previous post on here regarding CarGiant is a comment from me five years ago singing their praises, things have changed.
I recently had to trade in my beautiful Subaru for a more frugal vehicle and bought a 57' Ford Mondeo. In the five months I've owned it it's been back in their garage four times and I've been without it for weeks. It's a total lemon, it fails, they repair it, something else fails - repeat. I consider this vehicle to be unfit for purpose and have told them so, I cannot trust this vehicle to get my family and I safely from A to B but they are adamant that they will not issue me a refund.
Trading standards apparently don't do anything any more, they direct you to a website called 'Consumer Advice' or something which will send you a stock response to your query - very useful... :evil:
So I think I'm stuck with this useless piece of carp until I can flog it on at a massive loss and buy something else - does anyone know anyone who has taken these con-artists on and won? At the moment I'm still without the car and it's causing massive problems, but of course the moment I arrangefor the car's return I will basically have accepted it back. I do not accept that this vehicle is fit for purpose but being without a car is Hell, especially with the kids on holiday.