Taffy Turner
Established Member
Anyone here an expert in motor insurance?
Back in October is was involved in an motor accident that was not my fault. Fortunately I walked away unscathed (I was driving a 4x4 - if I had been in a car I would not have been so lucky).
My insurance company decided in their wisdom that my vehicle was not an economic repair. I heard nothing more from them for about 6 weeks, during which time I went out and bought a replacement vehicle (using money I had to borrow from my parents). The replacement vehicle was the exact same make, mileage, model and year as the one that was written off, and cost me £7500.
My insurance company have now sent me a cheque for £6000 in compensation for my vehicle, and are refusing to budge on this valuation, in spite of me having sent them half a dozen examples of similar vehicles for sale at £7500 and above, and also a copy of the receipt for my new vehicle.
Anyone know what my next move should be (I have informed the Ombudsman, but they don't want to get involved until the insurance company have been given chance to resolve the dispute).
Regards
Gary
Back in October is was involved in an motor accident that was not my fault. Fortunately I walked away unscathed (I was driving a 4x4 - if I had been in a car I would not have been so lucky).
My insurance company decided in their wisdom that my vehicle was not an economic repair. I heard nothing more from them for about 6 weeks, during which time I went out and bought a replacement vehicle (using money I had to borrow from my parents). The replacement vehicle was the exact same make, mileage, model and year as the one that was written off, and cost me £7500.
My insurance company have now sent me a cheque for £6000 in compensation for my vehicle, and are refusing to budge on this valuation, in spite of me having sent them half a dozen examples of similar vehicles for sale at £7500 and above, and also a copy of the receipt for my new vehicle.
Anyone know what my next move should be (I have informed the Ombudsman, but they don't want to get involved until the insurance company have been given chance to resolve the dispute).
Regards
Gary