dedee
Established Member
Over the past 4 or 5 days by router (netgear DG834G) keeps losing or resetting the ADSL link. I can tell that because the ADSL light goes out.
Spoke to Zen today who suggest resetting the router and changing the filter which we did but the problem still persists.
Much of what Zen said went way over my head but the bit that sticks was a comment about the router not being in synch with the ADSL. and figures of 2db were mentioned. I've just taken the following from the router statistics.
ADSL Link Downstream Upstream
Connection Speed 4448 kbps 448 kbps
Line Attenuation 40 db 12.5 db
Noise Margin 2 db 23 db
Do I have a solvable problem, ie by using a different filter or wall socket. Is the router likely to be a fault (only about 1 year old).
Layman's noddy language only please as the techie stuff is beyond me.
I will follow this up of course with Zen again in the morning but I would appreciate any comments that might help me understand what I am talking about
Andy
Spoke to Zen today who suggest resetting the router and changing the filter which we did but the problem still persists.
Much of what Zen said went way over my head but the bit that sticks was a comment about the router not being in synch with the ADSL. and figures of 2db were mentioned. I've just taken the following from the router statistics.
ADSL Link Downstream Upstream
Connection Speed 4448 kbps 448 kbps
Line Attenuation 40 db 12.5 db
Noise Margin 2 db 23 db
Do I have a solvable problem, ie by using a different filter or wall socket. Is the router likely to be a fault (only about 1 year old).
Layman's noddy language only please as the techie stuff is beyond me.
I will follow this up of course with Zen again in the morning but I would appreciate any comments that might help me understand what I am talking about
Andy