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Losos and Unlucky Alf - Exporting to mainland Europe & Scandinavia For the past six weeks, we (Rutlands Ltd) have been running on a 'trial' basis, an export sales service. If you e mail [email protected] and state your product requirements, a lady called Laura in our customer service...

Dear Noel, The packet post rate of £2.95 for the delivery of router cutters to both UK mainland and offshore UK will be in effect by the end of January 2006. I was too optimistic with my original implementation date. I apologize.

Here at Rutlands we do monitor and value the comments made by UK Workshop members in relation to the level of customer service that we offer. As the forums show we have over the past 12 to 18 months significantly improved our customer service levels to the extent where 96% of UK mainland orders...

In reply to Chris's comments on Dakota: 1. Dakota is a registered trademark of Rutlands Ltd 2. Over 65% of the Dakota products are sourced from North America. The balance are from factories in Taiwan, China, Germany and Scandinavia. 3. Rutlands inspects and tests all Dakota branded products...

I am pleased to let you know that Rutlands Ltd have recently launched rounder sets, baller sets and pointer sets. You can see them on our web site http://www.rutlands.co.uk. They are under the Hand Planes department, as we struggled to classify them. Regards Mark On behalf of Rutlands Ltd

Reply to Noel in N.Ireland with regard to carriage charges. In our Summer 2005 catalogue we did reduce the price of carriage to N. Ireland from £14.95 to £9.95 for parcels up to 45kg. As of December 1st we are introducing a new packet post rate of £2.95 for goods weighing less than 2kg to all...

Just to let people know, Rutlands are now stocking the full range of Veritas planes that are brought into the UK. We now stock over 150 veritas lines which can be seen at http://www.rutlands.co.uk/veritas Mark On behalf of Rutlands Ltd

I received the December 2005 issue this morning, featuring a 'federal card table' on the front cover. It arrived in a grey polythene bag.

Here are a few technical facts about Tornado router cutters Tornado router cutters are designed in anti kickback style in accordance with DIN EN847-1. It is now illegal in Germany to purchase router cutters unless they comply to this strict safety standard. Tornado cutters have been tested...