RogerS
Established Member
Or an iffy or intermittent one? Do you do much online buying ? Not for much longer, you won't.
March 2019 - enter a new directive from the EU, the PSD2 (Revised Payment Service Directive). Basically things like Mastercards' Securecode are not good enough and you are going to be sent a OneTimePasscode on your mobile (and no...you can't use a landline and get the MS that way..the EU says landlines are not secure..bless). So no mobile signal...no OTP.
Ah, I hear you say, the banks and card companies are putting in place alternatives. Dig a bit deeper and, no, they are not. Unless you think that at the point you are being asked to enter the OTP, the alternative is for you have to walk downstairs to wherever the phone is, ring customer services at the card company, wait, wait a bit more, go through security, ask for a OTP - assuming that their systems in realtime are capable of accessing that specific transaction that you are trying to make ...which takes some believing that they can make that all work ...get the OTP, walk back upstairs, sit down
"Sorry...your session has timed out. Please start again"
The other 'alternative' being proposed is for you to ring them and they will send you an email with the OTP which is what M&S and John Lewis are saying...unless they've asked Mastercard nicely to alter their screens to let you click on'Send me it by email which somehow I doubt....
But in reality this is only a backstop for those without a mobile signal temporarily..not for those of us without any signal... as M&S only allows this for five transactions.
March 2019 - enter a new directive from the EU, the PSD2 (Revised Payment Service Directive). Basically things like Mastercards' Securecode are not good enough and you are going to be sent a OneTimePasscode on your mobile (and no...you can't use a landline and get the MS that way..the EU says landlines are not secure..bless). So no mobile signal...no OTP.
Ah, I hear you say, the banks and card companies are putting in place alternatives. Dig a bit deeper and, no, they are not. Unless you think that at the point you are being asked to enter the OTP, the alternative is for you have to walk downstairs to wherever the phone is, ring customer services at the card company, wait, wait a bit more, go through security, ask for a OTP - assuming that their systems in realtime are capable of accessing that specific transaction that you are trying to make ...which takes some believing that they can make that all work ...get the OTP, walk back upstairs, sit down
"Sorry...your session has timed out. Please start again"
The other 'alternative' being proposed is for you to ring them and they will send you an email with the OTP which is what M&S and John Lewis are saying...unless they've asked Mastercard nicely to alter their screens to let you click on'Send me it by email which somehow I doubt....
But in reality this is only a backstop for those without a mobile signal temporarily..not for those of us without any signal... as M&S only allows this for five transactions.