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Mark A

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28 Nov 2010
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South Wales
Hi chaps,

I'm not sure what to do about this.

Yesterday around 2pm I was working on my parent's house upstairs. I heard shouting outside and then my mother screamed from the front door. I ran down to find a big bloke coming through the kitchen after forcing the front door open and pushing past my mother, with another two older men following. One of the men immediately gestured for me to stay calm, and at that moment I noticed their ID's on lanyards around their necks and a group of people milling around on the driveway. The bloke looked around the kitchen, took a bottle of vinegar from a cupboard and drunk about a pint before he was eventually escorted out by the carers. The big bloke was an escaped patient of the care home for people with severe learning and behavioural difficulties up the road from the house. Apparently he made his way outside and started running down the road, with a group of staff chasing him, and this happened to be the first house he came across.

The manager appeared soon afterwards and apologised profusely, saying the electronic door locks had malfunctioned and that it will never happen again. Thinking about it later that day I remembered a similar incident a year or two ago where someone managed to get halfway down the road from the facility before being coaxed back by staff, so it's actually not the first time this sort of thing has happened.

It's bad enough that someone who was obviously suffering from a mental illness could escape from the care home, forcibly push his way into a house before the staff caught up with him; but what if they didn't realise he was missing? What if he had drunk the bleach or paint thinner which both happened to be on the worktop at that time? What if he had become violent? What if he had continued down to the main road instead of diverting to my parent's house?

I'm not sure whether this is worth reporting to the Care Inspectorate for Wales, for the sake of him and his family. Or am I overreacting?

Mark
 
LancsRick":2m5b5zuf said:
Report it, he escaped care and became a potential hazard to himself and the public.

+1

And make a police report so that they are aware for the future

Brian
 
Jeez, I was waiting for the contrived punchline to your shaggy dog story! :shock:

Scary for your family. Is there an inspectorate for those facilities you can write to? They should be made aware, and you can’t rely on the management of the facility to do it.
 
Report it, and if the care home is up to standard they should have already reported it. This is the stuff that CQC reports are based on.

Thirty years ago when I was a nurse I had a supposed dying patient get up out of his bed, down a fire escape, across the hospital front lawns, wearing only a surgical gown and trailing four foot of oxygen hose, where he he was able to board a bus and demanded to be taken to the bus station. I always wanted to ask why the bus driver accepted the fare, but we were not allowed to restrain him in any way. The police brought him back for us.
 
Make two phone calls. first to the police and second to your solicitor. Sue them for anything the solicitor can think of.
 
It's happened again.

Since Monday all doors are now kept locked during the day. About 10.45 this morning I saw the same patient run straight to the front door and try to come in. I shouted just as a staff member appeared on the corner of the driveway and lured him back to the home.

It's been reported to both the Care Inspectorate for Wales and the Police.

Sunnybob - I will think about contacting a solicitor. My only reservation is that this is a quite a cliquish farming community who have lived in the area for generations, and we don't want to make a name for ourselves. Plus it's nice to have the hedges cut by a local farmer in exchange for a bottle of good whiskey!
 
The care home either needs its electronic locks inspecting and a massive court case against the manufacturer/installer, or a court case against the electricity company....!!!
 
sunnybob":1x709ydh said:
Make two phone calls. first to the police and second to your solicitor. Sue them for anything the solicitor can think of.

I really hope your joking.
 
I hope your mum and family are okay.

I would try and follow up the call to the care commission. They might not tell you what action has been taken, but it could be worthwhile.

Bit cliched, but your local councillor and MP might be worth talking to. It might also be worth trying to set up a meeting with the care home management. Bit of a long shot - but I think you definitely have a right to be heard after what has happened.

This might sound a bit flippant - but if mum and care home are still going to be there in five years time. Would a porch or new front gates make security a little easier to manage? I know its sounds a bit silly, but having a two sets of doors at the front or even just a new solid front door might be a good investment if this ever happens again.
 
Having spent my career working in, and later inspecting, children’s care homes, I know that managers place great value on establishing, and maintaining, good relationships with the local community. The same will be true of adult homes, so I think a meeting with the home manager would be warmly welcomed and a constructive initial step.

Suggesting that the OP engages a solicitor to wring some money out of the establishment is a sad reflection of the modern day compensation culture.
 
I'm surprised the care home manager has not called with a bottle of wine and a bunch of flowers, after
all you could get them in a lot of trouble!
 
Sue them for anything the solicitor can think of.

I'm surprised you suggested that Bob.

That's the attitude that's caused us so many problems in the UK over the last few years and set us on the same path as the USA with regard to huge law suits, escalating insurance claims and constant nuisance cold calls from profiteering claims companies.

To the OP

Make sure the police know about the second incident and tell them you're concerned about your parents safety and need their advice on security measures.

We live in a relatively safe village but still keep our doors locked anyway as at the very least there are always potential sneak thieves at large, the days of all doors in the street being open are long gone unfortunately.
As said, it's worth a phone call, followed up by a letter or email to the care home manager, I'd ask him what steps he's taken to resolve the matter and request a reply in writing.

Hope your parents are ok, my 91 year old MIL was subjected to a hard line salesman at her door a couple of years ago and though we handled it, ( actually had a local copper in the house when he came back ), she was upset over it for a couple of weeks afterward.
Bob
 
phil.p":13fo0bpb said:
You've a local copper? :shock:

Where my MIL lives there is one, it's an affluent area which might explain things. :wink:

We have a community beat officer lives in our village but also a lot of resident coppers as well. My next door neighbour is a DI which can be useful.
 
Hi chaps

I think it'll be sorted out now. The manager came down again and said the patient will be locked in 24 hours a day until a permanent solution is found. They are going to meet with councillors, social workers, his parents, the company's director and other specialists on Monday and then let us know what they decide.

Mark
 
there are a few very good reasons to contact a solicitor in this case.
1. it gets your views permanently on record, and on the desk of the person who counts, not the office manager who will bin any unofficial complaint to save their own jobs.
2/ NOTHING, makes people try harder than the thought of being sued for millions.
3/ If the worst case scenario happened, and one was violent, burst into your house and attacked one of your family. When the police come and you say "I knew this was going to happen"
the response will be "well why the hell didnt you do something about it?" Too late then to call anyone.

4, important one this, "symptom of the modern world" Hello, yes, you might not want to admit it , but we are ALL living in the modern world. get used to it. Adapt.
 
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