Barry Burgess
Established Member
I placed an order online with Screwfix and offset a £10 voucher against it.
On receiving the invoice the voucher had not been applied. Called Srewfix and was told it would be credited to my credit card. Credit card statement arrived today - no credit. called them again - sorry sir we cannot pass a credit to your credit card but will send you a voucher to use against your next order. No I want to speak to a supervisor - the same answer.
This is the final straw with them - use the voucher and stop using them.
On receiving the invoice the voucher had not been applied. Called Srewfix and was told it would be credited to my credit card. Credit card statement arrived today - no credit. called them again - sorry sir we cannot pass a credit to your credit card but will send you a voucher to use against your next order. No I want to speak to a supervisor - the same answer.
This is the final straw with them - use the voucher and stop using them.