wow, you can't fault that for service. I used to have a cheap old drill, never seemed to have any charge, never very powerful, frustrating to use, jobs just got put off because it wasn't worth the effort of charging the drill. Swapped to a bosch blue several years ago, 2 batteries, never looked back, now never put off doing a quick job because the drill always has charge, or at least the next battery does, and the power is there so it does everything you ask of it. Occasionally have to drill the odd hole with my sister's cheap drill (if I'm at her house), just painful to useDon’t bother! Get a new drill with modern batteries. I didn’t once, wished I’d had.
My preference is always Makita for power tools, I’ve never had a failure till a couple weeks ago and my drill gearbox went on the Fritz. Rang Makita and explained that it was a Christmas present and so I didn’t have a receipt... a courier collected it the next morning and two working days later back it came with a new gearbox, selector switch and apparently the housings were a bit dirty so they replaced them too, so the chuck and motor are original, the rest is all new... that’s service.