A
Anonymous
Guest
That is a question that has been crossing my mind these last five weeks, since I placed my order with them*. It seems half of what I ordered was never in stock, and have since been told 'The delay will be anything up to seven weeks!'
The other half of my order, took four weeks to arrive! Even though one item was broken within the parcel. Upon communication with Rutland's it seems the broken item was also out of stock. After others had heard of my predicament, the cynical amongst them presumed this particular item was all they had on the shelves, and left Rutland's in the same broken state as I received it. Of course this is a preposterous suggestion. And if only for the good sake of harmony, should be dismissed at once!
What was even more alarming, was the fact that after waiting for the first week, I then thought it prudent to contact Rutland's concerning the seeming longevity of my items arriving. Well the kind lady at the other end assured me 'That the order had been sent, only the previous morning'
After listening to her reassuring words, I settled into what I thought was going to be a short and pleasant wait for my goods, although it has to be understood, anticipation was my constant companion, and tormented me relentlessly.
After waiting for what seemed an eternity, I once again took it upon myself to communicate with these kind people once again. This time ignorance reigned at Rutland's and all were at a total loss as to what had happened to my goods. It was eventually decided that the dastardly couriers were fully responsible, and scorn was instantly poured on them.
Anyway when I did eventually receive half my broken order, I was prudent enough to seek the couriers delivery note, which seemed to suggest that ANC the initial receivers from Rutland's, only acquired the parcel themselves four day's earlier.
The mathematicians amongst us can draw the conclusion that, three weeks prior when first being assured by Rutland's, that it had already been despatched, it was in fact not going to be despatched for another two!
Overall it has been a very enlightening experience. And to think, I am scarcely half way through it, fills me with a delight and pleasure the type of which can usually, only be obtained in sinister spheres, and be very difficult to obtain. I only wish I could share my profound joy with others.
* Let us not forget, there was no delay in with-drawing my money from my bank account. This particular aspect of the overall ordering experience, was carried out with the ut-most precision and finesse on Rutland's part. I think it took all of 47 minutes, so full credit must be observed for Rutland's on this facet.
We cower in our shelters, with our hands over our ears!
Don't blame you either. 
