I didn't realize I could. I've since milled them square at work, so they at least fit for purpose now.Just checked Rutlands website: ............................. Send them back.
The OP was basically a copy of the email I sent them,
I have a bit of a problem.
Last July I ordered – on a whim – a couple of your framing squares. (order RUL245562).
They’ve sat on a shelf since they arrived, but today I used them to help clamp up the pedestals of a desk I’m building.
Half way through glue up I found that things weren’t fitting together properly.
I’m an engineer, so I may be expecting a bit too much, but these don’t seem fit-for-purpose to me. Certainly not the advertised “Accurate to 0.01mm Per 10mm Squareness”
Strangely, the inside angles are pretty much dead on, which suggests a manufacturing fault, rather than the clamps being bent due to an applied force.
I can take them to work and mill them square, but I thought you should be made aware of the quality of the item – especially as it has your name on it.
Thanks for your time,
Thank you for your email.
We sincerely apologise that you are not completely satisfied with your clamping square.
Thank you for bringing this to our attention. We will check with our stock to make sure that this was a one off fault.
Once again, we apologise for the inconvenience caused.
I thought they'd at least offer to replace them.
I haven't bought anything from them since.