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"Parts near End of Life" message
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<blockquote data-quote="accipiter" data-source="post: 1574652" data-attributes="member: 37458"><p>[USER=11151]@AES[/USER] and others that have given input, this is a reply to my 2nd contact with Epson regarding the printer. The *estimated* production and lifespan may be of interest:</p><p></p><p>"<em>Epson continually tries to release new products with improved features but is also aware of the products that have been manufactured many years ago and that is why it will keep producing spare parts for any needs regarding older products. However, there is a limit where some of them may reach an age where they nor its spare parts and consumables are no longer manufactured, due to production and developing reasons.</em></p><p><em></em></p><p><em>There is a point when newer products and services take over older ones. This is a progressive and relatively slow process as Epson expects that their products will last many years, as it is the case of your device.</em></p><p><em></em></p><p><em>Estimated production timings are the following:</em></p><p><em></em></p><p><em>- Average product lifespan: 5 years</em></p><p><em>- Spare parts and drivers: 10 years</em></p><p><em>- Consumables (ink cartridges): More than 10 years</em></p><p><em></em></p><p><em>Regarding the option of this replacement done by the customer: since the replacement of this component needs to have the printer manipulated internally, Epson as a manufacturer cannot guarantee a successful replacement operation in case this is done by the customer or any unauthorized repair centre, as the process implies a) the replacement of the ink pad which is only supplied to authorized repair centres and b) an internal software update so the inkpad in question gets integrated in the printer. Also manipulating internal parts of the printer may become a risk of personal injury.</em></p><p><em></em></p><p><em>When it comes to this terms to be more or less similar to the ones in USA and Canada, unfortunately I cannot confirm that as these are different countries and work under different legislation than Europe. Also, many sources that provide instructions and even the alleged components to do this by the customer itself, are non Epson authorized.</em>"</p><p></p><p>I'd mentioned that the utility had been released to members of the public in the US and Canada hence his last paragraph. Regarding ink cartridges... I get mine from The Cartridge People using their inks and not Epson branded.</p></blockquote><p></p>
[QUOTE="accipiter, post: 1574652, member: 37458"] [USER=11151]@AES[/USER] and others that have given input, this is a reply to my 2nd contact with Epson regarding the printer. The *estimated* production and lifespan may be of interest: "[I]Epson continually tries to release new products with improved features but is also aware of the products that have been manufactured many years ago and that is why it will keep producing spare parts for any needs regarding older products. However, there is a limit where some of them may reach an age where they nor its spare parts and consumables are no longer manufactured, due to production and developing reasons. There is a point when newer products and services take over older ones. This is a progressive and relatively slow process as Epson expects that their products will last many years, as it is the case of your device. Estimated production timings are the following: - Average product lifespan: 5 years - Spare parts and drivers: 10 years - Consumables (ink cartridges): More than 10 years Regarding the option of this replacement done by the customer: since the replacement of this component needs to have the printer manipulated internally, Epson as a manufacturer cannot guarantee a successful replacement operation in case this is done by the customer or any unauthorized repair centre, as the process implies a) the replacement of the ink pad which is only supplied to authorized repair centres and b) an internal software update so the inkpad in question gets integrated in the printer. Also manipulating internal parts of the printer may become a risk of personal injury. When it comes to this terms to be more or less similar to the ones in USA and Canada, unfortunately I cannot confirm that as these are different countries and work under different legislation than Europe. Also, many sources that provide instructions and even the alleged components to do this by the customer itself, are non Epson authorized.[/I]" I'd mentioned that the utility had been released to members of the public in the US and Canada hence his last paragraph. Regarding ink cartridges... I get mine from The Cartridge People using their inks and not Epson branded. [/QUOTE]
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