Aragorn
Established Member
I wanted to get some extra cutters for my new Leigh FMT jig. Trend do them, but being solid carbide up-cut spiral cutters, Trend want you to re-mortgage to be able to afford a set.
So, I went to Lee Valley's site - cutters weren't there. No problems, I found them on Leigh's site, added to my cart and checked out.
That was two days ago. This evening I got this reply from Leigh:
Leigh Industries has a distributor in the country of your residency, and therefore we can not fulfill your order. We must abide with our agreement with this distributor, otherwise it would be pointless for them to carry our product. Please feel free to contact:
BriMarc Associates
blah blah blah
I hope that you can understand our position. If you have any concerns, please do not hesitate to provide us with your comments.
In the meantime, we have taken the liberty to forward your name onto BriMarc Associates (UK) and have asked them to send you the latest catalogues and pricing. If you have any questions, please do not hesitate to call our representative.
Well that annoyed me a lot! BriMarc will charge a fortune for these cutters. The whole point of ordering like this from across the pond is to save money. Surely it's my choice who I buy from. Can Leigh just refuse my business like this?
I'll just take the order to Lee Valley instead. Lesson learnt. It will probably arrive tomorrow knowing them :wink:
Sorry for the grumble, but really... :?:
So, I went to Lee Valley's site - cutters weren't there. No problems, I found them on Leigh's site, added to my cart and checked out.
That was two days ago. This evening I got this reply from Leigh:
Leigh Industries has a distributor in the country of your residency, and therefore we can not fulfill your order. We must abide with our agreement with this distributor, otherwise it would be pointless for them to carry our product. Please feel free to contact:
BriMarc Associates
blah blah blah
I hope that you can understand our position. If you have any concerns, please do not hesitate to provide us with your comments.
In the meantime, we have taken the liberty to forward your name onto BriMarc Associates (UK) and have asked them to send you the latest catalogues and pricing. If you have any questions, please do not hesitate to call our representative.
Well that annoyed me a lot! BriMarc will charge a fortune for these cutters. The whole point of ordering like this from across the pond is to save money. Surely it's my choice who I buy from. Can Leigh just refuse my business like this?
I'll just take the order to Lee Valley instead. Lesson learnt. It will probably arrive tomorrow knowing them :wink:
Sorry for the grumble, but really... :?: