Aragorn
Established Member
I ordered some hardwood flooring (well, bamboo to be precise) from these guys.
The service was excellent. An hour or so after placing the order online, I received a courtesy call to confirm the order and stock availability. The girl also seemed to be sussing out if I knew what I was doing or not - presumably to offer advice. They refunded a sample I had bought months ago (and forgotten about) and delivery was 2 days later - today.
First thing, the driver rang very apologetic that he wouldn't be with me til after 5.30pm. I was very grateful! I hate waiting in all day for a delivery only to have it turn up so late. The driver rang a further two times during the day to keep me posted and when he arrived at 4.30 I was ready and waiting.
Service as it should be - and the bamboo looks fantastic as well. Hey - it is for an acupuncture clinic!
The service was excellent. An hour or so after placing the order online, I received a courtesy call to confirm the order and stock availability. The girl also seemed to be sussing out if I knew what I was doing or not - presumably to offer advice. They refunded a sample I had bought months ago (and forgotten about) and delivery was 2 days later - today.
First thing, the driver rang very apologetic that he wouldn't be with me til after 5.30pm. I was very grateful! I hate waiting in all day for a delivery only to have it turn up so late. The driver rang a further two times during the day to keep me posted and when he arrived at 4.30 I was ready and waiting.
Service as it should be - and the bamboo looks fantastic as well. Hey - it is for an acupuncture clinic!