A
Anonymous
Guest
After my "railings" at Record on the phone, they have reacted in a positive way!
Today I have received a 100mm straight coupling and an additional length of see-through tubing (still only reaches 2 metres fully stretched) and... two jubilee clips!
So well done Record!
However, they would have saved everybody a lot of bother if their quality control was up to speed.
And the Dust Extractor?
Excellent and as per the review, although I would not give it the Rolls Royce accolade, more your Volkwagen Golf GTI.
Moral of the story? Don't put up with poor service, complain and get satisfaction.
Regards
Commodore
Today I have received a 100mm straight coupling and an additional length of see-through tubing (still only reaches 2 metres fully stretched) and... two jubilee clips!
So well done Record!
However, they would have saved everybody a lot of bother if their quality control was up to speed.
And the Dust Extractor?
Excellent and as per the review, although I would not give it the Rolls Royce accolade, more your Volkwagen Golf GTI.
Moral of the story? Don't put up with poor service, complain and get satisfaction.
Regards
Commodore