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Elektra Beckum - Customer Care or what!

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shockingmoment

Established Member
Joined
3 Oct 2005
Messages
79
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Location
Merseyside
Recent dealing with EB:

Lost my bandsaw rip fence during a house move (took it off so it wouldn't get damaged!).

Anyway - emailed EB to ask if they had a redundant / bitsa fence I could mod etc to fit - emailed back - No they haven't, but, as a gesture, would send me a nice new one foc!

Now thats Customer Care!
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