Dropbox problem

[devonwoody]

My dropbox has been a very good and reliable program upto today,

Windows 7 pro

It is loaded in programs and the icon displayed on screen, but will not load or grab screen pictures pressing Print Scrn button.

I can go on line to dropbox and get my previous screen shots.

Any advice appreciated.

 

[nev]

somethings to try
https://www.dropboxforum.com/hc/en-us/c ... ox-anymore

 

[devonwoody]

Thanks Nev. appears I am not alone in this problem.

A windows update I see came in around 08.30 this morning and I suspect this is most probably the source of the problem.

Might do a system restore prior to this morning???????????????

 

[Sheptonphil]

Hi Dvinwoody

Instead of doing a restore just remove the update. Control panel, programmes and features, show installed updates, sort by date, remove the offending one and restart.

Phil

 

[devonwoody]

Hi Dvinwoody

Instead of doing a restore just remove the update. Control panel, programmes and features, show installed updates, sort by date, remove the offending one and restart.

Phil

Thanks Phil, your message just came in too late, I did the system restore around 20.15 back three days but it has not done the trick so restored back to the latest this morning and still does not work.

I gather there is a tool named Snipping Tool which does much the same thing at grabbing screen shots but going to it microsoft page it is biased towards Windows 10 and I am not going there until I have to.

Any more advice gratefully looked forward to

 

[mseries]

there a screen grabber/snipper in windows 7. Doesn't send to dropbox as far as I know but it will capture part of a screen to your buffer and you can save it as PNG

 

[devonwoody]

Thanks, I did get hold of Snipping tool yesterday but it is not so convenient compared to drobbox,
I suppose if I got snipping tool on that lower tool bar I could live it that way.

 

[nev]

In earlier versions of Windows the print screen button would 'copy' the screen to the clip board, if one then opened an imaging program like Paint you could then 'paste' (Ctrl+V) this screen shot onto a blank page and save it. Maybe this still works in current versions of Window?
just checked, it does. No extra programs required.
http://www.homeandlearn.co.uk/BC//win7/ ... shots.html

 

[devonwoody]

Thanks Nev.
Yes that was the way we used to do it. It looks I shall have to return to that method, but will miss the benefit of multiple immediate captures of Dropbox.
With the old system I recall that clipboard could be set to make multiple captures and then paste more at your own set time. Do you recall?

I have since learnt that Microsoft are restricting some of those sort of options though.

 

[CHJ]

One of the most versatile screen grab programs I've used is Ashampoo Snap 8 currently on offer at £4.99.

 

[devonwoody]

Thanks ;Chs. I installed but there was another £6.99 for the disk.

 

[CHJ]

You should not need the disk, you should have a copy of the installation software in your download folder.

 

[devonwoody]

When I crash my PC which I do at times when things are really in a bad way, I find it easier ( but mre costly )to upload my apps. from a disk.

BTW Ashampoo snap 8 took a while to find my way around but I have been very snap since.