Blackberry nightmare...help!

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Graham Orm

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Joined
6 Jan 2013
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I have a BB Bold 9900 and for a while when I come to sync it with the PC it opens a windows explorer window. I have just received my new BB Q10 and wish to transfer all my data. I have the BB Desktop and BB Link, but neither seem to recognise the old phone and the same thing happens when I click 'sync' on the phone. Been sat here 4 hours .....anyone? PLEASE!!! :oops:
 
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