Off The net................
I got a call on the 16th of January with an "out of area" (ie: overseas, not "uk withheld") caller ID.
He had a thick strong accent and started off by saying:
"Hello Mr Marshall, this is the Windows XP service provider - we have had a report from your computer that it is infected". Well, that's not my name, but one I use on forms where I think spam might result.
At this point, I started recording the call - the only problem is that the recording is illegible! I'm trying to clean it up so will post as soon as I do - I've got a blog post about this scam at
http://www.digitaltoast.co.uk/fake-t...-logmein123com
I was also noting it down, and here's what he told me to do:
Go to the start>run menu and type in
"p as in peter, r as in romeo, e as in echo, f as in foxtrot" - etc etc, to cut a long story short, he wanted me to type in
"prefetch virus" in the run prompt. As it happens, I know exactly what that would do - it simply opens the windows prefetch folder. The word "virus" is ignored
(For a bit more info on what this normal windows folder is, click here. As a rule, however, unless you know exactly what the result is going to be do not start following instructions random strangers tell you to do!)
"OK sir, can you please tell me how many files there are?"
I told him 30.
"Oh my gosh, this is a sign of very heavy infection. You must not touch these files. [about the only truthful part of the call]. Please now clear this box and type 'temp' and press enter".
Again, "your computer has very heavy infection with so many files". He then babbled some rubbish about how these file were your f-a-t32 system files and that "at any time these files could scratch your hard drive". Riiiighhhht.....
Then came the money shot. "We will connect you now with an agent, please go to
http://www.log....
As I had full armoury on (google toolbar, avg, running Chrome etc), so I decided to check it out. It redirected to
https://secure.log.....
After some chitchat in which he confirmed my (incorrect, spamtrap) home address, he then said "I will now connect you to an agent - for this there is just a small one-time charge of £12".
Before I let him take my details, I said I wanted to check what company it was. Again, he said it was "your Windows XP service provider" (whatever the hell that means).
To the answer "where are you based and what is your name", bear in mind this man had a VERY thick/strong Indian accent and was calling from a scratchy overseas number.
"My name is Kevin Watts and we are based in Bradford". Gold-dust! You couldn't make it up! (Well, he obviously had).
I asked him to hold while I got my card. I put it on speakerphone and went down to make a cup of tea. I brewed up a nice cup of Yorkshire Tea, found a biscuit, did a bit of washing up, and went back upstairs. FIVE MINUTES later he was still going "Mr Marshall? Can you hear me?". Nothing if not persistant! I then just decided to have a bit of fun and pretended he'd been put through to the UK police! Immediately, a supervisor (another strong Indian accent) came on the line sounding very surprised, and claimed that "Mr Marshall contacted us"!