Axminster next day still works sometimes

[Chris Knight]

I ordered a couple of gouges yesterday at around 4pm. They came parcel force this morning at 8:15 - excellent service in my book.

 

[gidon]

Good to hear - maybe they are finally getting themselves sorted after the move.

I've had no luck with them on my last two orders - but haven't ordered from them for a month or so ....

Cheers

Gidon

 

[Dr. Thrax]

I'm impressed too, using standard delivery my recent two orders arrived within three days of ordering and an email to say another item was out of stock. Only a minor gripe but they should put 'out of stock' on their website when something is out of stock. Maplin Electronics do this and it saves a great deal of hassle!

 

[Anonymous]

I have a suspicion that your order is processed quicker if you order by phone rather than the web.

I've noticed a couple of times that while my their email confirming my web order has been correct...... the quantities of a couple of items is mysteriously different on the delivery note.

I suspect they have different computer systems for web ordering and their actual order processing system and that someone has to re-enter the information.

I've certainly been told by their customer services that it takes longer to process a web order!

Poor Axminster.... I don't think they've understood what computers are for yet.