Autel Maxiscan MS 309 Car diagnostic scanner

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finneyb

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Engine warning light came on after I had filled with petrol. Looked on the web and the most likely cause was a to do with the petrol tank/filler cap, and nothing to do with the engine management system.
Disconnected the battery as per web as a means of resetting the sensor, but light remained after I reconnected.
Purchased the above on ebay - £ 9.95 because I only wanted to cancel the error code . Recognised that there was a error code, but wouldn't tell me the code number nor would it erase. Sent email to supplier who asked for a video - which I thought was reasonable and I may just be doing something wrong.
He offers me £2.50 refund - I politely declined and requested the full amount plus return postage if he wanted it back. He has come back this morning with an offer of £4.75 and I can keep the scanner - which doesn't work.

I'll wait until 13 June and request ebay help.

The seller on ebay is million*billion just so that you are aware .

Brian
 
I have found a lot depends on the vehicle. These devices often do not work well on older vehicles, and some vehicles have manufacturer-specific error codes that extend the basic set supported by such devices.
What was the vehicle that exhibited this behaviour?
 
I had an issue with my discovery that the local garages diagnostic kit wouldn't identify. It could clear the fault though. I took it to a specialist and their kit was the landrover version.
 
Why are you waiting?
he's not fulfilled his contract. Inform ebay and paypal at once and leave negative feedback. How many others is he conning while youre being nice and waiting?
 
I am waiting because ebay won't accept the complaint until 13th - today.
However, seller provided full refund today (13th) so I suspect he was negotiating, although I wasn't playing - and he knows when ebay will accept a complaint and won't budge until the day arrives.

Also, started the car this morning - no engine warning light illuminated must have reset itself, eventually.

Brian
 
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