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Freetochat wrote, Why not just cancel the order, and then re-order to save £19.00? By the time I found out the order had been despatched and as I had asked for next day delivery, the order had been delivered by the time I got a reply from Customer Services. So it was not an option, you live and...

Yes I ordered £190 worth of stuff on sunday, the order wasn't picked up by them until Monday when the offer started. Contacted Customer Services by e-mail :evil: They responded saying as my order was made some time prior to the offer and I was not entitled to the discount off my order...