Recent content by michael8554

First of all, thanks for all your replies, I now have all the info I need. Those phone numbers and links will be useful I'm sure. I reckon customer services are all the same, they have some good agents, some bad, it's luck of the draw when you phone up. I would fix this if it were easy but...

The push-in/pull-out pin that locks the blade arm in the down position has snapped. To replace that I need to separate the arm from the base because the pin has two diameters and can only be inserted from "inside" (the arm doesn't rise enough to clear the hole the pin is in). The arm pivots on a...