okeydokey
Established Member
Hi
I've recently bought one of the above to replace a similar but smaller other make device. So far its pretty good - a small item was missing from the box and Record Power posted it and it arrived next day. I cannot fault their customer service people who were very good. However I have found that the water tray is very hard/fiddly to fit to the machine, do others have this problem/found a way to fit it better than my pushing a carving knife between the stone and the plastic water tray to just tweak into position. Its easy to do but is there something better - I have seen one at a dealers and its just the same. Any ideas?
cheers
I've recently bought one of the above to replace a similar but smaller other make device. So far its pretty good - a small item was missing from the box and Record Power posted it and it arrived next day. I cannot fault their customer service people who were very good. However I have found that the water tray is very hard/fiddly to fit to the machine, do others have this problem/found a way to fit it better than my pushing a carving knife between the stone and the plastic water tray to just tweak into position. Its easy to do but is there something better - I have seen one at a dealers and its just the same. Any ideas?
cheers
